Subject: Change in cqen.list Subject: CQI in Small Cities Subject: Re: CQI in Small Cities Subject: CQI in Small Cities Subject: Re: CQI in Small Cities Subject: CQI in Small Cities Subject: Helpful report Subject: Change in cqen.list Welcome again to the cqen.list, now in operation with its network home at Clemson University, at deming.eng.clemson.edu. By the time you receive this, you should have received the last message sent from Tom Glenn's server at tqm.permanet.org. There is a chance, however, given the vagaries of mail distribution world-wide, that this one gets to you first. If so, don't worry, you will still get the other one; and it should be clear from this message what is happening. We hope that this switch is relatively transparent to you, except for these messages regarding the switch. The list goes on as before, but we hope that this switch of location will result in improved services due to the change in equipment and software involved. Here are a few essentials: 1. To unsubscribe, send email to cqen.list-request@deming.eng.clemson.edu with the word "unsubscribe" (without quotes) in the subject line. If you were subscribed at tqm.permanet.org, you should still be subscribed here. 2. We now offer list digests which are compiled with one to three days of messages, depending on the list. To subscribe to the digest, send email to cqen.list-d-request@deming.eng.clemson.edu with the single word "subscribe" (again, without the quotes) in the subject. If you wish, you can unsubscribe from the main list as above. If you subscribe to the digest list, please send your postings there; they will be forwarded to the main list automatically. 3. You can get more detailed information about the list and its features from the list archives. To start using the archives, send email to cqen.list-request@deming.eng.clemson.edu with subject "archive help". Some potentially useful files in the archives are cqenwelcome.txt (which describes the list and its mission), help.txt (which gives general information about using the list), faq.txt (which has info about the CQI server and the other lists in this family). You can also get weekly compilations of messages in the archives. The archives are always associated with the main list, not the digest list. We sincerely hope this new equipment and software will improve service to subscribers, to the overall betterment of the list. You comments are welcomed; any mail to the -request address with subject beginning with Re: will be sent to the list maintainer. Any mail sent to list@deming.eng.clemson.edu will be directed to me. listmaster: D. L. Kimbler, Ph.D., P.E. Dept of Industrial Engineering Clemson University ---------------------------------------- Subject: CQI in Small Cities We are beginning a project here at Clemson involving a continuous improvement program in a small city government. I know there have been some successes in municipal government. Any hints or places to look for experience/success stories involving small (less than 15000 population) cities? Del Kimbler Dept of Industrial Engineering Clemson University ---------------------------------------- Subject: Re: CQI in Small Cities Subject: CQI in Small Cities Del, we have a number of cities in NC that are doing this. Charlotte, Asehville, Wilmington. I'm not on top of what is going on but I could pursue with our League of Cities for more info. Dr. Bill Smith at NCSU is also responsible for the NC Quality Leadership Foundation may have some knowledge of this. I'm sending a cc to him. Good luck in your search. From: quality@eng.clemson.edu Subject: CQI in Small Cities To: cqen.list@deming.eng.clemson.edu Date: Wed, 14 Jun 1995 22:12:43 -0400 (EDT) Reply-to: cqen.list@deming.eng.clemson.edu We are beginning a project here at Clemson involving a continuous improvement program in a small city government. I know there have been some successes in municipal government. Any hints or places to look for experience/success stories involving small (less than 15000 population) cities? Del Kimbler Dept of Industrial Engineering Clemson University -------------------------------------------------------------------------- Allen J. Barwick ts23s52@osbm.state.nc.us Office of State Budget and Management (919) 733-7061 116 W. Jones St. Raleigh, N.C. 27603-8005 -------------------------------------------------------------------------- ---------------------------------------- Subject: Re: CQI in Small Cities contact Ann Whittaker, Munic Mngt, 617/727-7001,x401, MA Exec Office of Communities and Development, 100 Cambridge St., Rm 1803, Boston, MA 02202. Carol Sager, Publisher, Critical Linkages II Newsletter ---------------------------------------- Subject: CQI in Small Cities Midland Purchasing Dept. Rich Siemer 517-835-1697 City of Lansing Parks and Recreation dept Murdock Jemerson 517-483-4293 City of Jackson, Jails I think, Schwinns @ 517-787-0800 City of Grand Rapids, Greg Sundstrom 616-456-3165 ---------------------------------------- Subject: Helpful report As I searched for another report I ran across a report that would be of interest to CQEN members. "Quality in the Community: One Cities Experience," George Box, Laurel Joiner, Sue Rohan, Joseph Sensenbrenner. The report highlights the evolution of the Quality movement in Madison and addresses what it takes to start a quality improvement network. May 1991, report 36, Center for Quality and Productivity Improvement. Gopher access to the Center: gopher://gopher.adp.wis.edu/11/.facstf/tqm University of Wisconsin, 610 Walnut Street, Madison, WI 53705 Phone: (608) 263-2520 Fax (608) 263-1425 John Hunter cqen@aol.com ---------------------------------------- ---------------------------------------- End of Digest Provided by Department of Industrial Engineering, Clemson University Comments to list@eng.clemson.edu