cqen.list Weekly Digest Subject: Re: Customer Sastisfaction Polling Kiosk ---------------------------------------- From: bgz9245@dcro3.dcro.dla.mil (Edward Tomas) Subject: Re: Customer Sastisfaction Polling Kiosk Date: Mon, 21 Aug 1995 09:25:14 -0400 (EDT) Content-Type: text Please Remove me from this Newsgroup. > From cqen.list-request@deming.ces.clemson.edu Fri Aug 18 16:54:14 1995 > Received: from eng.clemson.edu by dcro3.dcro.dla.mil (5.65/1.35) > id AA09035; Fri, 18 Aug 95 16:54:14 -0400 > Received: from deming.eng.clemson.edu.eng by eng.clemson.edu (5.x/SMI-4.1) > id AA15597; Fri, 18 Aug 1995 17:01:38 -0400 > Received: by deming.eng.clemson.edu.eng (4.1/SMI-4.1) > id AA03218; Fri, 18 Aug 95 17:01:25 EDT > Resent-Date: Fri, 18 Aug 95 17:01:18 EDT > Old-Return-Path: > Date: Fri, 18 Aug 95 17:01:18 EDT > Message-Id: <9508182101.AA03199@deming.eng.clemson.edu.eng> > From: dperry@bbn.com > To: cqen.list@deming.ces.clemson.edu > Subject: Customer Sastisfaction Polling Kiosk > Resent-Message-Id: <"2_I_6B.A.Ky.j-PNw"@deming> > Resent-From: cqen.list@deming.ces.clemson.edu > Reply-To: cqen.list@deming.ces.clemson.edu > X-Mailing-List: archive/latest/1 > X-Loop: cqen.list@deming.ces.clemson.edu > Precedence: list > Resent-Sender: cqen.list-request@deming.ces.clemson.edu > > In-Touch Survey Systems > can help you learn more about what your > customers really think. > > Customer Satisfaction Measurement (CSM) is being viewed more > and more as a primary business tool. Organizations are > coming to realize that the need to measure systemic problems > within a company is critical. > > Consumers are now walking away from mall intercept surveys, > hanging up on tele-researchers and tossing mail > questionnaires into the trash often because they think the > researchers are trying to sell them something. Self-serving > public polls and other junk polls based on tiny samples, > self-selected groups or loaded questions are challenging the > legitimacy of the public poll. > > Experience has shown that a well located, automated, kiosk > will attract far greater response than any other form of > surveying. Typically, In-Touch costs 1/4 to 1/3 the price > of traditional research initiatives. This creates the > opportunity for the development of new market opportunities > previously too expensive utilizing traditional methodologies. > > At In-Touch Survey Systems we pride ourselves in satisfying > our clients. Our technology is unparalleled in measuring > customer opinions on site where decisions are formed. > We can turn around the survey results within 72 hours of > the completion of the survey so you can take action > immediately. > > We offer: > - Survey development > - System programming > - An easy-to-understand jargon-free executive summary > - A cost effective alternative to obtaining feedback > - Site to site comparisons > > Let us help you capture the CSM data that you require to > keep up in a customer driven market. If you need more > information on our unique survey technology? Call us at > (508) 626-0398 for a free demonstration. > > Thank You for your time > > David S. Perry > V.P. of Operations > In-Touch Survey System > > > Message posting through the Clemson CQI Web Server. > > > -- Edward Tomas Quality Assurance Specialist DCMDN-GZOF, Akron Youngtown Team NFEE-73/Automation Consultant Email: qgc2618@dcro3.dcro.dla.mil Voice: (216)923-8719 Fax: (216)923-4932 Mail: C/O Marc Avenue Corporation 75 Marc Avenue Cuyahoga Falls, OH 44223 ---------------------------------------- ---------------------------------------- End of Digest Provided by Department of Industrial Engineering, Clemson University Comments to list@eng.clemson.edu