cqen.list Weekly Digest Subject: Peoria Quality Network Subject: Community Quality Councils ---------------------------------------- Date: Mon, 23 Oct 1995 15:25:47 EDT From: "Jack Duffy, Voice 309-675-2788 DUFFYJE - ADCCHOST" Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit Subject: Peoria Quality Network Reference: Note from (I1567502 - IBMMAIL) attached below ------------------------------------------------------------------------------- Hello, all. I'm Jack Duffy, a "lurker" on this group. I'm involved with a quality network here in Peoria IL -- we're called CICQN, the Central Illinois Community Quality Network. We're small but surviving. We've been around for a couple of years and will soon host our second conference. Myron Tribus spoke at last year's conference, and the note attached below is a status report that I sent him last week. He suggested that I post it here. I'd be happy to correspond with any of you, time permitting. My preference would be to discuss issues about what works & what doesn't in Community Quality Networks. One explanatory note -- Barbara H. is Barbara Hummell, the exec. dir. of MAQIN in Madison WI. Thanks, Barbara if you're reading this. ----------------------- Attached Note ------------------------------ >One piece of news that may interest you... Our little quality network >survived the year. We're doing our second conference on Halloween >day, and participation looks good. We patterned it after the Baldrige >QUEST conference; we have four local companies presenting. We'll >start with an overview by each organization, then each will go to >breakout sessions which will be repeated once. So individual >attendees can see two of the four companies with plenty of time for >Q & A. We're encouraging folks to come in groups so that they >can cover all four presenting companies. > >The theme is "what worked and what didn't" -- practical information, >if you will. That's the morning lineup; in the afternoon, each >company's quality staff will hold training sessions on key tools >that were helpful to them. Then we'll conclude with a common >"lessons learned" session. > >We contacted customers before planning any of this, and stayed in >touch with them as it developed. Also, while we were in the process >of planning the conference, we reorganized the Quality council >using customer information to guide us. We're finishing a QFD and >developing a quality manual for the network. We got a little help >from Barbara H. in Madison with ideas. Also one great piece of >advice from her, "Do it small and do it well." So that's been >one of our guiding principles. ............... Jack Duffy, Peoria IL ---------------------------------------- Date: Wed, 25 Oct 1995 23:32:31 -0400 From: Mainetqm@aol.com Subject: Community Quality Councils Subscribe please- My name is Brian Warren, 38 Pleasant Street, Topsham, Maine 04086, tel:207-729-3965 or 1-800-394-4477, fax: 207-582-0140 and email "Mainetqm@aol.com". My partner and I do a fair amount of work with community collaboratives and are very interested in this topic. Thanks in advance for your assistance...........brian ---------------------------------------- ---------------------------------------- End of Digest Provided by Department of Industrial Engineering, Clemson University Comments to list@eng.clemson.edu