The Center for Quality and Productivity improvement
                         University of Wisconsin
                    610 Walnut Street (608) 263-2520
                  Madison, WI 53705 Fax (608) 263-1425

     The Center for Quality and Productivity improvement (CQPI)
was established at the University of Wisconsin-Madison in 1985.
Among other things CQPI publishes reports. These reports are
available through their office; please call or write for an order
form which has an annotated bibliography of all their reports. A
selected list of reports which I feel would most interest quality
management professional follows.  

Report 5: My First Trip to Japan. Peter Scholtes, February 1986

Report 6: Total Quality Leadership vs. Management by Control.
Brian L. Joiner and Peter R. Scholtes, February 1988. 

     To survive in increasingly tough markets, top management in
American companies will have to their desire to "control" their
employees, and instead learn what it means to provide Total
Quality Leadership.

Report 13: Doing More With Less in the Public Sector: A Progress
Report from Madison, Wisconsin. William G. Hunter, Jan O'Neill
and Carol Wallen, June 1986.

     The new quality improvement ideas can help public officials
combat the effects of decreasing budgets just as they help
private business increase productivity Quality Progress, July
1987, pp. 19-26.

Report 14: Drastic Changes for Western Management. W. Edwards
Deming, June 1986. 

     This report is a compact summary of the most important
points that Dr. W. Edwards Deming has been making about changes
that must be made by American business if they are to be
competitive.

Report 15: How to Apply Japanese Company-Wide Quality Control in
Other Countries. Kaoru Ishikawa, November 1986. 

     This report highlights the experiences of Kaoru Ishikawa a, a
leader in Japan's QC movement, who has spent the last 20 years
visiting countries all over the world to give lectures and
guidance on QC implementation. Quality Progress, September 1989,
V. 22, No. 9, pp. 70-74

Report 17: Eliminating Complexity from Work: Improving
Productivity by Enhancing Quality. F. Timothy Fuller, July 1986. 

     Increasing quality does not increase cost; in fact, it is
poor quality that increase "complexity," which in turn increases
costs and decrease productivity. National Productivity Review,
Autumn, 1985. 

Report 18: The World Class Quality Company, William A. Golomski,
December 1986. 

     Through a long history of consulting with companies around
the world, William Golomski has found some themes common to
companies capable of achieving world class quality.

Report 25: The Scientific Context of Quality Improvement. George
Box and Soren Bisgaard

     Quality Progress, March 1988, pp. 37-41

Report 46: Do Interactions Matter? George Box

     Quality Engineering 1990, V. 2, No. 4, pp. 497-502

Report 48: Good Quality Costs Less? How Come? George Box, March
1990. 

     It is sometimes supposed that the manufacture of high
quality goods must be expensive. The reasons why this need not be
so and why quality should cost less are discussed. Quality
Engineering 1990-91, V. 3, No. 1, pp. 85-90.

Report 59: Teaching Quality Improvement by Quality Improvement in
teaching. Ian Hau, February 1991.

Report 74: Quality Improvement-The New Industrial Revolution.
George Box, October 1991. 

     Beginning from Bacon's famous aphorism that "Knowledge
Itself is Power", the underlying philosophy of modern quality
improvement is seen as the mobilization of presently available
knowledge and knowledge gathering. International Statistical
Review, V. 61, no. 1, pp. 3-19.

Report 84: How to Get Lucky. George Box, June 1982. 

     Some principle for success in quality improvement projects
discussed, in particular, how to encourage the discovery of
useful phenomena not initially being sought. Quality Engineering,
V. 5, No. 3, pp. 517-524.

Report 97: Bringing Total Quality Improvement into the College  
Classroom. Lee Hansen, March 1993.  

Report 105: Total Quality Management and D*A*T* Model. Joe Van
Matre.

     Please send me any feedback on what reports you found
useful,suggestions on how to make this list more useful... to
John Hunter, Mail Stop102-268, 2200 Wilson Blvd, Arlington VA
22201. E-mail john.hunter@tqm.permanet.org. Or leave a message
for John Hunter on the TQM BBS, 301-585-1164.

[This file is available as a bulletin in the Washington Deming 
Study Group area on the TQM BSS and as a file available for 
download. Filename: ARTCLES.ZIP.]