• auth14.txt Condensation of Dr. Deming's 14 Points for Management
• bd0196.txt Jan 96 minutes of SF Bay Area Deming Users Group
• barkernt.txt Recap of a Joel Barker presentation, by Kay Carlson of Washington DSG
• dspk.txt Deming System of Profound Knowledge
• articles.txt Reports from the Center for Quality and Productivity Improvement recommended by John Hunter
• demguru.txt Abstract from a USA Today article on Dr. Deming
• deming.jpg Black and white gif of W. Edwards Deming
• demob.txt Obituary of W. Edwards Deming (Washington Post)
• dempt7.txt Dr. Deming's Point #7, from IMPROVE
• demqtes.txt Selected quotes of W. Edwards Deming
• demread.txt Readings related to the Deming philosophy recommended by John Hunter
• demschol.txt Deming Scholars MBA Program at Fordham
• den1q95.zip DEN messages posted first quarter 1995
• keyrole.zip The Key Role of Statisticians in the Transformation of North American Industry, by Brian L. Joiner
• keyrole.txt Text portion of keyrole.zip
• lesson.txt Lessons learned and forgotten (click here for more info about this file
• pcda.zip Using the PDCA Model Effectively, by Bob Cornesky (zip, WP5)
• persinit.txt Survey reaffirming Deming's 10th point
• redbeads.txt Script for the famous red beads experiment
• redbeads.zip Red beads script in WP51 format with figures
• reqstyle.txt Quality and the Required Style of Management: The Need for Change by Deming
• syllabus.txt Theory Behind the Deming Management Method, course syllabus by Kevin Dooley
• taguchi.zip Introduction to Taguchi loss function
• tql.zip Total Quality Leadership vs Management by Results, by Brian Joiner and Peter Scholtes
• tql.txt Text only file from tql.zip
• tqmorpa.txtTotal Quality or Performance Appraisal: Choose One, by Peter R. Scholtes
• uneasy.txt Douglas MacGregor 1957 article on performance appraisal
• us-japan.zip Kosaku Yoshida compares quality attitudes
• varman.zip Variation, Management and W. Edwards Deming, by Brian L. Joiner and Marie A. Gaudard (ascii text and gif)
• varman.txt Text only file from varman.zip
• wed.gif Black and white gif of W. Edwards Deming or get the JPG version to save space
• wedobit.txt Obituary and tribute to Dr. Deming, by Jerry Bowles

David and Sarah Kerridge files (in .txt format for viewing)

• 2spcs.txt Two Types of SPC. by David and Sarah Kerridge
• eastwest.txt East, West, and the Deming Philosophy, by David and Sarah Kerridge of the BDA
• guilt.txt Guilt by Association, by David and Sarah Kerridge
• improc.txt Improving a Process, by David and Sarah Kerridge
• manwin.txtManagers Win Too, by David and Sarah Kerridge
• modtrans.txt A Statistical Model of Transformation, , by David and Sarah Kerridge
• nowaste.txt Let's not waste time, by David and Sarah Kerridge
• opermng.txt Operational Meaning - how to put ideas to work, by David and Sarah Kerridge
• prinrule.txt Principles not Rules - Making Sense of the Deming Philosophy, by David and Sarah Kerridge
• question.txt What is the Right Question? by David and Sarah Kerridge rawfish.txt The Raw Fish Theory of Quality, by David and Sarah Kerridge of the BDA
• talk.txt Stop Talking About Quality, by David and Sarah Kerridge, of the BDA
• transfor.txt Transformation not Tampering by David and Sarah Kerridge, of the BDA
• tryhard.txt Are You Trying Too Hard? by David and Sarah Kerridge
• whattodo.txt What Can I Do? by David and Sarah Kerridge, of the BDA