[The following article appears in the September 1995 edition of _Public_Sector_Quality_Report_, page 4.] EPA PURSUES PAPER-LESS OFFICE The "paper-less office"--like the 32-hour work week--is one of those futuristic ideals that forever seems to be just around the corner, but never quite seems to come within reach. While the U.S. Environmental Protection Agency doesn't claim to have achieved a paper-less work environment yet, progress toward that vision is underway, at least according to a recent report in the EPA publication Reusable News. Thanks to an agency-wide program known as the Paper-Less Office Campaign, EPA workers used nearly 25 million fewer sheets of paper in 1994 than they consumed the year before. That number translates into a staggering 130 tons of paper, or approximately $100,000 in annual savings. How did EPA reduce its paper glut? Through careful analysis of work practices and program activities, along with a greater reliance on electronic communication. "Paper-wise" strategies adopted by the agency included a push to encourage copying on both sides of photocopy paper, increased routing and posting of memos (rather than mass duplication and distribution), purging mailing lists of out-of-date addresses, and greater reliance on electronic document transmission and storage. Among the specific strategies, two EPA regions set their copy machines to automatically copy on both sides of a sheet In a six-state Midwestern region, all employee memos were distributed electronically. This year, EPA also is pressing ahead with its paper reduction effort by encouraging and training employees to communicate via E-mail. According to Reusable News, at least two other U.S. federal agencies have expressed interest in borrowing EPA's ideas and strategies. If your organization is interested in streamlining paper flow and reducing paper-related purchasing and processing costs, you might drop a note to the EPA contact below to begin a benchmarking process and identify some best practices that might be transferable. On second thought, hold off on that note. Why not pick up the phone? CONTACT: Mia Zmud, U.S. Environmental Protection Agency, Paper-Less Office Campaign, (703) 308-7263. [For further information about PSQR or to subscribe, contact: Public Sector Quality Report 17733 Kingsway Path Lakeville, MN 55044-5209 Phone: (612) 898-5058 Fax: (612) 892-7710 e-mail: 74363.3644@compuserve.com]