LEADERSHIP




     Power wielders may treat people as things.  Leaders may not.

          þJames MacGregor Burns


                      Fail to honor people,
                     They fail to honor you;
             But of a good leader, who talks little,
            When his work is done, his aim fulfilled,
           They will all say, þWe did this ourselves.þ

               þLao Tzu


     Leaders succeed only when they embody and express, for
better or worse, values rooted in the social character of group,
class, or nation.

          þMichael Maccoby


     I have a dream...

          þMartin Luther King


     [A leader must:]

          1.  Create a new and compelling vision capable of
          bringing the work force to a new place

          2.  Develop commitment for the new vision

          3.  Institutionalize the new vision

          þWarren Bennis and Burt Nanus
 

     America has too many managers and not enough leaders.  If we
had more leaders we could do without half of the managers.  The
distinction between the leader and the manager can be summarized
by the word þpurpose.þ  Leaders create energy by instilling
purpose. Managers control and direct energy.  Leaders define
success in terms of the accomplishment of a business achievement,
the success of a product or service.  Managers define success
according to measures that are derived from the process of
business independent of the content of the business.  Leaders
appeal to the higher values, the long-term potential of the
individual to feel a part of, a contributor to achievements of
mankind.  The manager appeals to the immediate needs for income,
status, and security. Leadership brings out the creativity of the
individual and inspires courage.  Management without leadership
produces conformity.

          þLawrence M. Miller



     Managers do things right.  Leaders do the right thing.

          þWarren Bennis and Burt Nanus



     People only trust leaders who articulate a moral code, who
care about people and are competent in the exercise of power.

          þMichael Maccoby



     Leadership: The art of getting someone else to do something
you want done because he wants to do it.

          þDwight D. Eisenhower



     The nation will find it very hard to look up to the leaders
who are keeping their ears to the ground.

          þWinston Churchill



     The final test of a leader is that he leaves behind him in
other men the conviction and the will to carry on.

          þWalter Lippmann



     Far better it is to dare mighty things, to win glorious
triumphs, even though checkered by failure, than to take rank
with those poor spirits who neither enjoy much nor suffer much,
because they live in the grey twilight that knows not victory nor
defeat.

          þTheodore Roosevelt



     One man with courage makes a majority.

          þAndrew Jackson



     It is easier to ask forgiveness than to gain permission.

          þGrace Hopper   



     You can't manage a man into combat, you must lead him.  You
manage things; you lead people.

          þGrace Hopper



      Let an executive practice þmanagement by walking around,þ
let him be employee-oriented, let him be committed to total
consumer satisfaction, let him lead by articulating the values of
the firm, let him be obsessive about productivity and product
quality, and he will have created a very good company indeed. 
But this executive will not be a great leader, for he will have
done only half his job.  He will still not have made an adequate
contribution to society; he will still not have created an
institution worthy of the great society of which it is a part. 
The otherwise excellent executive will still lack what philoso-
phers call þvirtue.þ  In the words of John Adams, virtue is þa
positive passion for the public good.þ

          þJames O'Toole



     A good leader inspires others with confidence in him; a
great leader inspires them with confidence in themselves.

          þAnonymous


     Leaders manage the dream.

          þWarren Bennis

     Managers are necessary; leaders are essential....Leadership
is of the spirit, compounded of personality and vision ....Man-
agement is of the mind, more a matter of accurate calculation,
statistics, methods, timetables and routines.

          þSir William Slim


     The first responsibility of a leader is to define
responsibility.  the last is to say thank you.  In between, the
leader is a servant.

          þMax De Pree


     In dreams begin responsibility.

          þYeats


     The first and last task of a leader is to keep hope alive.

          þJohn W. Gardner


     It is not an act of intellect which makes people change
themselves for the better but an act of the will.  For intelli-
gence without courage is as static as courage without intelli-
gence is rash.  It is intelligence with courage the results in
the necessary act of the will we need in order to bring about
constructive change in ourselves.

          þSidney J. Harris



     When people are working for the motives of someone else,
they profess not to understand or accept why things are done in
the way they are.  For anyone to feel responsible for their
actions, they must sense the behavior has flowed from themselves.

          þStanley Milgram


Prepared by Tom Glenn, TQM BBS, 301-585-1164