The following are the Baldrige Award data for 1993:

         1993 EXAMINATION ITEMS AND POINT VALUES
         
         
                     1993 Examination Categories/Items
                                                                 
                                                                             
Point
Values
         
         1.0 Leadership                                                         
 95
         
            1.1 Senior Executive Leadership..................................  45
            1.2 Management for Quality.......................................  25
            1.3 Public Responsibility and Corporate Citizenship..............  25
         
         2.0 Information and Analysis                                           
 75
         
            2.1 Scope and Management of Quality and Performance Data
               and Information ..............................................  15
            2.2 Competitive Comparisons and Benchmarking.....................  20
            2.3 Analysis and Uses of Company-Level Data .....................  40
         
         3.0 Strategic Quality Planning                                         
 60
            3.1 Strategic Quality and Company Performance Planning Process ..  35
            3.2 Quality and Performance Plans ...............................  25
         
         4.0 Human Resource Development and Management                          
150

         
            4.1 Human Resource Planning and Management.......................  20
            4.2 Employee Involvement ........................................  40
            4.3 Employee Education and Training..............................  40
            4.4 Employee Performance and Recognition ........................  25
            4.5 Employee Well-Being and Satisfaction ........................  25
         
         5.0 Management of Process Quality                                      
140

            5.1 Design and Introduction of Quality Products and Services ....  40
            5.2 Process Management: Product and Service Production and
               Delivery Processes ...........................................  35
            5.3 Process Management: Business Processes and Support Services..  30
            5.4 Supplier Quality ............................................  20
            5.5 Quality Assessment...........................................  15
         
         6.0 Quality and Operational Results                                    
180
         
            6.1 Product and Service Quality Results .........................  70
            6.2 Company Operational Results..................................  50
            6.3 Business Process and Support Service Results.................  25
            6.4 Supplier Quality Results.....................................  35
         
         7.0 Customer Focus and Satisfaction                                    
300
         
            7.1 Customer Expectations: Current and Future....................  35
            7.2 Customer Relationship Management ............................  65
            7.3 Commitment to Customers .....................................  15
            7.4 Customer Satisfaction Determination..........................  30
            7.5 Customer Satisfaction Results ...............................  85
            7.6 Customer Satisfaction Comparison.............................  70
         
                  TOTAL POINTS                       1000