Recommended Reading on Total Quality Management



Brassard, Michael:  The Memory Jogger +: Featuring the Seven
Management and Planning Tools.  Methuen, Massachusetts: GOAL/QPC,
1989.

Crosby, Philip B.  Quality Is Free: The Art of Making Quality
Certain.  New York: McGraw-Hill, 1979.

Deming, W. Edwards.  Out of the Crisis.  Cambridge,
Massachusetts:
MIT Center for Advanced Engineering Study, 1982.

Hudiberg, John J.  Winning with Quality: The FPL Story.  White
Plains, New York: Quality Resources, 1991.

Imai, Masaaki.  Kaizen: The Key to Japan's Competitive Success. 
New York: Random House, Incorporated, 1986.

Juran, Joseph M.  Juran on Leadership for Quality: An Executive
Handbook.  New York: The Free Press, 1989.

King, Bob.  Better Designs in Half the Time: Implementing QFD
Quality Function Deployment in America.  Third Edition. Methuen,
MA: GOAL/QPC, 1989.

King, Bob.  Hoshin Planning: The Developmental Approac.  Methuen,
MA: GOAL/QPC, 1989.

Scholtes, Peter R., et al.  The Team Handbook: How to Use Teams
to Improve Quality.  Madison, Wisconsin: Joiner Associates,
Incorporated, 1988.

The Memory Jogger: A Pocket Guide of Tools for Continuous Im-
provement.  Second Edition.  Methuen, Massachusetts: GOAL/QPC,
1988.

Walton, Mary.  Deming Management at Work. New York: G. P.
Putnam's Sons, 1990.

Walton, Mary.  The Deming Management Method.  New York: Dodd,
Mead, and Company, Incorporated, 1986.


Provided by Tom Glenn, TQM BBS, 301-585-1164